SecureFileX Instructions
User Instructions
Markley Actuarial has an easy, secure way for you to transmit employee census data and other sensitive information to us. We can also utilize this system to send reports to you. This process is as simple as attaching a file to an email. However, unlike email, by utilizing SecureFileX the file is transmitted via a secure server which encrypts this sensitive data and protects the privacy of this information.
Getting Started
When Markley Actuarial sets up your email as a user, you will receive an email message notifying you that your SecureFileX account has been set up and asking you to activate your account by creating your password. After you create your password, you will be taken to the login page. For easy access, you may want to save this log-in page in your web browser's "Favorites" or on your desk top. If you forget your password, the log-in page contains a link where you can request a password reset.
Spam Filtering Alert: The new account activation email, as well as emails telling you a file is waiting for you to download, will be coming from support@SecureFileX.com. If your spam filtering utilizes a "trusted senders" list or "white list," please add this address so this email will not be blocked.
Received/Sent Files and Sending Files
The My Files tab is the area where you can view a list of received and sent files, as well as send a file.
Received Files: Click on the file name to download it. You may delete the files after downloading or reading them. Note: All files will automatically be deleted from the server after 7 or 14 days, depending upon the parameter that was selected when the file was originally sent.
Sent Files: Click on the "My Files" tab and then the "Sent Files" tab which shows a list of files you have sent to others over the last 90 days.
Sending Files: By default, the individual assigned to your account will appear in the "Send To" drop down box. You can check the box below the drop down box to "Show All Contacts" if you need to send a file to another individual.
If you have any questions, please contact us at 717.295.3178 or 800.815.9654